li89 Frequently Asked Questions

Creating a li89 account takes under three minutes. Visit li89.io, click the registration link, and fill in your username, email address, mobile number, date of birth, and a strong password. You must confirm that you are at least 21 years old and agree to the Terms and Conditions before your account is activated. A verification email will be sent to your registered address to complete the signup process.

li89 requires a valid government-issued photo ID to complete KYC verification. Accepted documents include your Bangladesh National Identity Card (NID), a valid passport, or a driving licence issued by BRTA. You may also be asked to provide a recent utility bill or bank statement as proof of address. Submitting clear, legible scans or photos speeds up the review process, which typically completes within 24 hours.

No — li89 strictly enforces a one-account-per-person policy. Registering multiple accounts from the same device, IP address, payment method, or identity is a violation of li89's Terms and Conditions and will result in all associated accounts being suspended and balances forfeited. If you have accidentally created a duplicate account, contact [email protected] immediately to resolve the situation before any action is taken.

You can reset your li89 password by clicking the 'Forgot Password' link on the login page. Enter the email address registered to your account and li89 will send you a secure password reset link within a few minutes. If the email does not arrive, check your spam folder. If you no longer have access to your registered email address, contact [email protected] from an alternative address and provide identity verification details.

To permanently close your li89 account, email [email protected] with the subject line "Account Closure Request" from your registered email address. Before closing, ensure you have withdrawn any remaining balance, as funds in closed accounts may not be recoverable after a set period. If the reason for closure is related to problem gambling, li89 recommends requesting self-exclusion instead, which also prevents re-registration and suppresses all marketing communications.

To deposit via bKash on li89, log in to your account, navigate to the Deposit section, and select bKash as your payment method. You will be shown a li89 merchant bKash number and a unique transaction reference. Open your bKash app, send the deposit amount to the displayed number, and enter the transaction reference in the li89 deposit form. Your balance is typically credited within 5 to 15 minutes. The minimum deposit via bKash is ৳200.

Nagad deposits on li89 are processed within 5 to 15 minutes in most cases. After sending the payment through your Nagad app to the li89 merchant number shown in the Deposit section, enter the Nagad transaction ID in the reference field on li89 and submit. During peak traffic periods — such as BPL match days or Eid promotional periods — processing may occasionally take up to 30 minutes. If your deposit has not been credited after 30 minutes, contact support with your transaction ID.

The minimum withdrawal amount on li89 is ৳500. Withdrawals can be made to bKash, Nagad, Rocket, Upay, or a verified Bangladesh bank account including Dutch-Bangla Bank, BRAC Bank, Islami Bank (IBBL), City Bank, and Sonali Bank. Your withdrawal destination must be verified and must match the name on your li89 account before any payout is processed. li89 does not charge a withdrawal fee, though your bank or mobile wallet provider may apply their own charges.

li89 processes withdrawal requests within 1 to 4 hours for mobile wallet payouts (bKash, Nagad, Rocket, Upay) once your account is fully verified. Bank transfers to Bangladeshi banks typically take 1 to 3 business days depending on the receiving institution. Withdrawals requested on weekends or public holidays may experience slight delays. Your account must have passed KYC verification before the first withdrawal can be approved.

li89 itself does not charge any fees on deposits or withdrawals. However, your mobile wallet provider or bank may apply standard transaction charges on their end — for example, bKash send-money fees or IBBL transfer charges. These third-party fees are outside li89's control and are the responsibility of the player. li89 recommends checking your payment provider's current fee schedule before initiating a transaction.

Yes — li89 offers comprehensive cricket betting markets covering BPL (Bangladesh Premier League), IPL, T20 World Cup, ODI and Test series featuring the Bangladesh Tigers, and other major international competitions. You can bet on match winner, top run-scorer, total sixes, over-by-over runs, and dozens of other in-play and pre-match markets. Odds are updated in real time during live matches and displayed in decimal format.

The minimum bet amount for cricket betting on li89 is ৳50 per selection. Maximum bet limits vary by market and match type — T20 internationals and IPL matches typically carry higher maximum limits than domestic or lower-tier competitions. Maximum limits for specific markets are displayed on the bet slip before you confirm your wager. li89 reserves the right to adjust limits for specific events at its discretion.

Yes — all slot games available on li89 use certified Random Number Generator (RNG) software that has been independently audited for fairness. Game providers available on li89 including Pragmatic Play, NetEnt, and Microgaming are established studios whose RNG systems are tested by third-party certification bodies. This means every spin outcome is genuinely random and independent of previous results. Return-to-Player (RTP) percentages for individual games are published in the game information panel.

Yes — li89 is fully optimised for mobile play on Android and iOS devices. The entire platform — including cricket betting, live casino, slots, and crash games — is accessible through your mobile browser without needing to download a separate app. The interface adjusts automatically to your screen size. Players across Dhaka, Chittagong, Sylhet, and other cities in Bangladesh regularly use li89 on smartphones using bKash and Nagad for mobile deposits.

li89's live casino section features real-time dealer games streamed in HD from professional studio environments. Available games include Live Baccarat, Live Roulette, Live Blackjack, Live Teen Patti, and game show titles such as Crazy Time and Lightning Roulette, primarily powered by Evolution Gaming and Ezugi. Tables are available around the clock with English-speaking dealers, and multiple bet limit levels cater to both casual players and high-stakes enthusiasts.

li89 offers a welcome bonus to newly registered and verified players on their first qualifying deposit. The specific bonus percentage and maximum amount are displayed on the Promotions page and may vary during seasonal campaigns such as BPL season, Eid, or Pohela Boishakh. All welcome bonuses are subject to wagering requirements that must be met before bonus funds can be converted to withdrawable cash. Read the full bonus terms on the Promotions page before claiming.

A wagering requirement on a li89 bonus means you must place real-money bets totalling a specified multiple of the bonus amount before the bonus balance becomes withdrawable. For example, a ৳1,000 bonus with a 20x wagering requirement means you must wager ৳20,000 in qualifying bets. Not all game types contribute equally — slots typically count 100%, while table games and live casino may contribute less. Always check the specific wagering terms attached to each promotion.

The li89 VIP program rewards loyal players with exclusive benefits that increase as you progress through membership tiers. Earning points through real-money wagering across cricket betting, casino, and slots contributes to your VIP level. Higher tiers unlock benefits including enhanced withdrawal limits, dedicated account managers, faster payout processing, exclusive reload bonuses, and invitations to seasonal promotions. Full details of VIP tier thresholds and rewards are available on the VIP page.

Yes — bonus funds on li89 have an expiry period, which is specified in the terms of each individual promotion. Typically, welcome bonuses and reload bonuses must be claimed within 7 days of being credited and wagering requirements must be completed within 30 days. If the expiry deadline passes before wagering requirements are met, the remaining bonus balance and any winnings derived solely from bonus funds may be voided. Check the specific expiry terms before accepting any bonus.

No — bonus funds on li89 cannot be withdrawn until the associated wagering requirements have been fully completed. If you attempt to withdraw before meeting the wagering threshold, li89 will process the withdrawal using your real-money balance only; any remaining bonus funds and bonus-derived winnings will be forfeited at the time of the withdrawal request. If you do not wish to accept the wagering conditions, you can opt out of a bonus before wagering begins by contacting [email protected].

li89 operates as a safe and secure online entertainment platform for players in Bangladesh. The platform uses 256-bit SSL encryption to protect all data transmitted between your device and li89 servers. Player funds are held separately from operational accounts. All games use certified RNG software audited for fair play. li89 enforces strict KYC verification to protect against fraud and identity theft. Player data is handled in accordance with the Privacy Policy available at li89.io/privacy-policy.

The minimum age to register and play on li89 is 21 years old. This applies to all services on the platform including sports betting, live casino, slots, and crash games. li89 enforces this age restriction through mandatory KYC identity verification using government-issued documents. Any account found to have been registered by a person under 21 will be closed immediately and all associated balances forfeited. li89 does not knowingly accept players under the age of 21.

You can set a daily, weekly, or monthly deposit limit directly from the Responsible Gaming section of your li89 account settings. Once a deposit limit is in place, no further deposits will be accepted once the limit is reached for that period. Reductions to your deposit limit take effect immediately. Increases to a deposit limit require a mandatory 7-day cooling-off period before they become active, giving you time to reconsider before raising your spending ceiling.

If you feel that gambling is no longer fun and is starting to affect your finances, relationships, or mental health, act immediately — do not wait. Contact li89 support at [email protected] to request a time-out or self-exclusion, and consider speaking with a trusted family member or medical professional in Bangladesh. Warning signs include chasing losses, gambling with essential money, and an inability to stop. li89's Responsible Gaming page at li89.io/responsible-gaming provides a full self-assessment checklist and step-by-step help guide.