Responsible Gaming at li89 — Your Safety Comes First, Always
li89 is committed to providing a safe, fair, and enjoyable entertainment experience for every player in Bangladesh. This page outlines the tools, policies, and resources available to help you stay in control of your gambling activity at all times.
Our Commitment to Responsible Gaming
Gambling at li89 is designed to be an entertaining pastime — not a source of income, not a solution to financial pressure, and certainly not an activity that should interfere with your daily life, relationships, or mental wellbeing. li89 takes its duty of care to every player in Bangladesh seriously, and we have built this platform with responsible gaming tools embedded at every level.
We recognise that for most players, gambling remains a fun and controlled activity. However, we also understand that for a minority of people, gambling can develop into a problematic pattern of behaviour. The tools and guidance on this page are here for everyone — whether you want to set sensible spending limits as a matter of habit, or whether you need to take a more significant step back from gambling entirely.
li89 strictly enforces a 21+ age restriction across all services. No person under the age of 21 may register an account, place a bet, or access any casino game on the Platform. This is not a formality — it is a firm policy that li89 enforces through mandatory age verification during the KYC process. We also ask every adult player to be mindful of any minors in their household and to ensure that their li89 account credentials are never accessible to someone under the age of 21.
If at any point you feel that your gambling is moving from entertainment into something more concerning, please use the tools described below or contact our support team directly at [email protected]. We are available 24 hours a day, 7 days a week, and every support conversation is treated with complete confidentiality.
Your Responsible Gaming Tools
Built-in controls you can activate at any time from your li89 account settings
Deposit Limits
Set a maximum amount you can deposit into your li89 account on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits are accepted until the period resets. Limits take effect immediately when reduced, and require a 7-day cooling-off period when increased — giving you time to reflect before raising your spending ceiling.
Time-Out
Need a short break? A time-out temporarily suspends your li89 account for a period of your choice — 24 hours, 48 hours, 7 days, or 30 days. During a time-out, you cannot log in, place bets, or make deposits. Your account balance is preserved and the suspension lifts automatically at the end of the chosen period.
Self-Exclusion
Self-exclusion is a stronger, longer-term option for players who need a more substantial break from gambling. You can request self-exclusion for a minimum period of 6 months, up to a permanent closure. During self-exclusion, your account is closed immediately and li89 will also suppress any marketing communications sent to your registered contact details.
Loss Limits
Set a cap on the maximum net losses you are prepared to accept in a given time period — daily, weekly, or monthly. When your loss threshold is reached, your account is automatically restricted from further betting activity for the remainder of the period. This tool is especially useful for players who want a firm financial safety net in place at all times.
Session Time Limits
Set a maximum duration for each individual gaming session on li89. When your chosen session time elapses, you will receive a clear on-screen notification and the option to continue or log out. This tool helps you avoid losing track of time — a common factor in extended, unplanned gambling sessions.
Activity History
Your complete betting and gaming history is available in your li89 account dashboard at any time. You can review all deposits, withdrawals, game sessions, bet outcomes, and bonus usage. Reviewing your activity regularly is one of the simplest and most effective ways to maintain an accurate picture of your gambling behaviour.
Recognising the Warning Signs
Problem gambling can develop gradually. Knowing the signs early makes a real difference.
Quick Self-Assessment
Answer these questions honestly to get a clearer picture of your relationship with gambling
If you answer Yes to two or more of the following questions, we strongly recommend using one of the responsible gaming tools above or contacting our support team for guidance.
Have you ever felt the need to bet more and more money to get the same level of excitement from gambling?
Have you ever tried to cut back on your gambling and found it harder than expected?
Do you find yourself thinking about gambling even when you are doing other things — at work, at home, or with family?
Have you ever gambled to escape stress, anxiety, personal problems, or a difficult mood?
Have you ever returned to gambling the next day to try to win back money you lost the previous day?
Has gambling ever caused you to miss work, studies, or important family events in Bangladesh?
Have you ever hidden your gambling activity from family members, friends, or your partner?
Have you ever borrowed money, sold personal items, or used savings meant for essential expenses in order to gamble?
How to Get Help
Taking the first step is the most important one. Here is how li89 can support you.
Contact li89 Support Directly
Email our responsible gaming team at [email protected] using the subject line "Responsible Gaming Request". Our team is available 24 hours a day, 7 days a week. All communications are treated with strict confidentiality. State whether you want a time-out, deposit limit adjustment, or full self-exclusion, and we will action your request the same day.
Use Your Account Settings
Many responsible gaming tools — including deposit limits, session time limits, and loss limits — can be activated directly from the Responsible Gaming section of your account settings without needing to contact support. Log in to your li89 account and navigate to Account Settings to access these controls at any time.
Request Self-Exclusion
If you feel you need to stop gambling entirely, email [email protected] with the subject "Self-Exclusion Request". Your account will be closed immediately upon verification of your identity. Self-exclusion periods begin at 6 months and can be made permanent. During self-exclusion, li89 will not send you any promotional communications and will decline any attempt to re-register a new account.
Seek External Support
li89 encourages any player who feels that gambling has become a significant problem to seek professional support. Talking to a trusted family member, a medical professional, or a counsellor in Bangladesh can make a substantial difference. Acknowledging a problem early and seeking help is a sign of strength, not weakness. li89 will always support players who choose to step away from the Platform for their own wellbeing.
Protect Minors in Your Household
If there are individuals under the age of 21 in your home, please ensure that your li89 account credentials — username, password, and any saved payment methods — are not accessible to them. Consider using device-level parental control software to restrict access to gambling websites across shared devices. li89 will immediately close any account found to have been accessed by a minor.
Age Verification & 21+ Policy
li89 enforces a strict minimum age of 21 for all players on the Platform
li89 requires all players to be at least 21 years of age to register an account or use any service on the Platform. This age restriction is enforced through a mandatory identity verification process that every player must complete before withdrawal limits are unlocked.
During the KYC process, li89 will ask you to provide one or more of the following documents to confirm your identity and age:
- National Identity Card (NID) issued by the Bangladesh Electoral Commission
- Valid passport issued by the Government of Bangladesh
- Driving licence issued by the Bangladesh Road Transport Authority (BRTA)
- Birth certificate in combination with a secondary photo ID document
All identity documents submitted to li89 are handled with strict confidentiality, stored securely in accordance with our Privacy Policy, and are never shared with third parties except where required by applicable law or our KYC service provider for verification purposes.
Any account found to have been registered by a person under the age of 21, or where false documentation has been provided to misrepresent age, will be closed immediately. All associated balances will be forfeited and transactions voided in accordance with li89's Terms & Conditions. Providing false identity information may also constitute a criminal offence under applicable Bangladeshi law.
Play Responsibly at li89
Gambling is entertainment. Set your limits, play within your means, and enjoy the experience. Explore our games with confidence knowing that li89's responsible gaming tools have your back at every step.
21+ only. Gambling involves financial risk. Never bet more than you can afford to lose.